Disclaimer

Not an Official Platform

Before You Go is not an official government platform or service. We are an independent, open-source project designed to help people make better decisions about visiting public service offices.

We do not represent, speak for, or have any affiliation with any government agency or public service office.

No Guarantees

All information provided by this platform is probabilistic guidance, not guarantees. We cannot and do not guarantee:

  • •That an office will be open at any given time
  • •That you will be able to complete your business
  • •That queues will be short or manageable
  • •That systems will be operational
  • •The accuracy of any specific recommendation

Not Real-Time

This platform does not provide real-time information. Risk scores are calculated daily, and conditions can change rapidly. What was true hours or days ago may not be true now.

Always verify current conditions with official sources when possible.

User Responsibility

You are responsible for:

  • •Verifying information with official sources
  • •Making your own decisions about when and whether to visit
  • •Understanding that guidance is probabilistic, not certain
  • •Not relying solely on this platform for critical decisions

Data Sources

Information on this platform comes from:

  • •Publicly available schedules and operating hours
  • •Public holiday calendars
  • •Aggregated anonymous user feedback
  • •Historical patterns and heuristics

We do not have access to official real-time systems or internal government data.

Limitation of Liability

To the fullest extent permitted by law, Before You Go and its contributors:

  • •Disclaim all warranties, express or implied
  • •Are not liable for any losses, damages, or inconveniences
  • •Are not responsible for decisions made based on platform guidance
  • •Do not guarantee the accuracy, completeness, or timeliness of information

Privacy

User feedback is collected anonymously. IP addresses are hashed (one-way) for basic deduplication purposes only. We do not track individual users or store personally identifiable information.

See our privacy practices in the platform documentation for more details.

Acceptance

By using this platform, you acknowledge that you have read, understood, and agree to this disclaimer. If you do not agree, please do not use this platform.